Coronavirus (COVID-19) Update 24/03/2020
As we navigate our way through the challenges of coronavirus, I wanted to explain what we’re doing to make sure that Focus continues to run safely, and to support our customers through what is, for many, a very worrying time.
Focus will continue to run with a slightly reduced service, to help Focus where possible for genral/order enquiries please email: firstname.lastname@example.org for emergencies only telephone: 0208 452 9997
Focus works with housing associations and vulnerable tenants, the work we provide has been deemed a notable exception, we will continue to provide essential products and services to our customers. In light of the latest government advise we are implementing the following;
- Focus has encouraged our employees to work at home, wherever possible.
- If someone becomes unwell in the workplace with a new, continuous cough or a high temperature, they will be sent home and advised to follow the advice to stay at home.
- Employees have been reminded to wash their hands for 20 seconds more frequently and catch coughs and sneezes in tissues.
- All staff have been issued with a risk assessment regarding COVID-19 and how to reduce risk and exposure to themselves and people they interact with.
- At our office and in the vans, we frequently clean and disinfect objects and surfaces that are touched regularly. Telephones, keyboards and desk stationary are cleaned daily.
- All members of staff have been issued with 70% ethanol handwash in accordance with the WHO recommendations.
- N95 rated respiratory masks and disposable gloves have been made available for all staff who wish to use them.
- We have implemented social distancing practices in the office moving staff to a room on their own where possible and 2m away if in a shared office (no more than 2 staff are sharing an office)
- Employees have been given our support to adhere to the recommendation to stay at home to reduce the spread of coronavirus (COVID-19) to others.
- Employees from defined vulnerable groupshave been strongly advised and supported to stay at home.
- Posters regarding the latest gov advice has been placed around the workplace.
Further coronavirus information and guidance
What to do if someone develops symptoms of coronavirus (COVID-19) on site
If anyone becomes unwell with a new, continuous cough or a high temperature in the business or workplace they should be sent home and advised to follow the stay at home guidance. If they need clinical advice, they should go online to NHS 111 or call 111 if they don’t have internet access. In an emergency, call 999 if they are seriously ill or injured or their life is at risk. Do not visit the GP, pharmacy, urgent care centre or a hospital.
If a member of staff has helped someone who was taken unwell with a new, continuous cough or a high temperature, they do not need to go home unless they develop symptoms themselves. They should wash their hands thoroughly for 20 seconds after any contact with someone who is unwell with symptoms consistent with coronavirus infection.
It is not necessary to close the business or workplace or send any staff home, unless government policy changes. Keep monitoring the government response page for the latest details.
Anyone who has a new, continuous cough or a high temperature should be advised to quickly and directly return home and to remain there and initiate household isolation. If they have to use public transport, they should try to keep away from other people and catch coughs and sneezes in a tissue.