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Focus Furnishing Refund Policy
We promise to refund any items that you are not completely happy with when you return it to us
in saleable condition by post within 14 days of receipt, or to our Wilesden warehouse within 7 days
of receipt. Refunds will be credited to your original method of payment.
For hygiene reasons, we cannot offer refunds on pillows, bedding or mattresses if they have been
used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose.
Please also note that items must be returned with all of the barcode tags intact. Your items should
be in their original packaging. Any items returned to Focus Furnishing must not be used, and must
be returned in their original box.
rights as a valued customer and our rights as a business.
Shipping Charges
Shipping charges are non refundable by Focus Furnishing, however items can be bought into one of
our warehouses free of charge.